Our Story | The Retreat
The story of The Retreat is one that intertwines cultures, passions, and a commitment to creating an oasis of tranquility and opulence in the heart of Kigali. From its humble beginnings as Heaven, Kigali's pioneering restaurant and hospitality training facility, to its evolution into a haven of bespoke experiences. The Retreat's narrative is a testament to the visionaries who have woven Rwandan authenticity and global sophistication into its very fabric.
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Discover our beginnings

Where passion and purpose converged to set the stage for an extraordinary legacy.

2017

In 2017, we were inspired to build the first luxury boutique property in Kigali as international luxury hotel brands were under construction near Volcanoes National Park.

2018

The Retreat opened in 2018, with only 11 rooms and quickly became Kigali’s most luxurious, eco-friendly and intimate high-end properties.

2020

In April 2020, during the COVID pandemic, the owners built an entirely new wing, with 8 luxury pool villas, an expanded spa, elevated conference room, and spectacular lounge with open air deck.

2017

In 2017, we were inspired to build the first luxury boutique property in Kigali as international luxury hotel brands were under construction near Volcanoes National Park.

2018

The Retreat opened in 2018, with only 11 rooms and quickly became Kigali’s most luxurious, eco-friendly and intimate high-end properties.

2020

In April 2020, during the COVID pandemic, the owners built an entirely new wing, with 8 luxury pool villas, an expanded spa, elevated conference room, and spectacular lounge with open air deck.

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The faces behind your stay

Discover the passionate individuals who infuse every experience with their expertise, dedication, and unwavering commitment to ensuring your stay is nothing short of extraordinary.

community and sustainability
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Supporting the local community

We believe in making a meaningful impact beyond our tranquil walls. Our commitment to the local community extends far beyond providing exceptional experiences to our guests. We actively engage with local artisans, farmers, and suppliers, supporting their livelihoods and fostering sustainable collaborations.

As a socially-conscious retreat, we take pride in nurturing a symbiotic relationship with our surroundings, embodying the spirit of Rwandan authenticity and global responsibility.

Conferences & events
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Plan your special events with us

Celebrate life's milestones and create cherished memories at The Retreat. Our commitment to excellence extends to crafting exceptional events tailored to your vision. From intimate weddings to private gatherings and conferences, our versatile open-air venues offer the perfect canvas for your special occasion.

Let The Retreat be the backdrop to your most treasured moments, where luxury, elegance, and heartfelt service converge to make your event truly extraordinary.

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Heavenly stay at The Retreat

Loved it! The staff is incredibly friendly and customer service was top notch! Special shout out to Emma, Nina, Frank and everyone who took such great care of us! Our room was stunning with a plunge pool, 2 outdoor showers and 1 indoor. Very spacious and clean! We had a delicious dinner at Fusion, the resort restaurant and Lucky made great cocktails for us.

Jennifer, UK
Top notch

We stayed 2 nights at The Retreat, a few days apart. The accommodations were stunning – beautiful and extremely comfortable. The staff are incredibly helpful and friendly. Food at The Fusion restaurant and Heaven restaurant were both excellent. One of the nicest hotels we’ve ever stayed at.

David, USA
Great place to relax and rejuvenate!

This is probably the nicest hotel room I’ve ever stayed in. It is an incredible place to relax. There is a saltwater pool, spa with massage and sauna, amazing restaurants, etc. The staff were phenomenal. I will definitely be back.

Jessie, USA
The best restaurant in Kigali

I cannot praise the restaurant enough. There is a reason it has the reputation as the best restaurant in Kigali. Ranging from the amazing cocktails mixed by the equally amazing Gisele to the delicious international cuisine that melted on your tongue, The only regret I personally have is that I did not venture out more to other restaurants as I got hooked on the delicious food from the Heaven restaurant. The staff was amazing and always had time to make sure you were enjoying yourself. Emanuel was a great server who made sure that all your culinary wishes were taken care of and that you enjoyed your stay

Dirk, USA
So happy we chose The Retreat

Staying at The Retreat was a highlight of our trip to Africa! We enjoyed every aspect of it. Our room was perfection after a long trip (as was the spa!) – and we especially loved our serene private patio and outdoor shower, surrounded by birds, flowers, and the sounds of nature. The staff couldn’t have been nicer, and we took full advantage of being able to relax/drink/dine in the beautiful pool area. The owners (Alissa and Josh) were absolutely lovely, and it was a treat to get to know them during our stay.

Hillary, USA
Our other property

Heaven Boutique Hotel

Heaven Boutique Hotel’s 28 beautifully appointed rooms are located on 2 properties only steps away from downtown Kigali.

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Unwind in our exclusive stays

From elegantly designed rooms to private pool villas, every space is a testament to our commitment to sophistication and comfort.

Deluxe King Rooms

Immerse yourself in refined comfort with our Deluxe King rooms featuring private patios, teak vanities, peaked ceilings, and indoor rain showers; ideal for both families and friends.

Luxury Pool Villas

An exclusive urban oasis, our pool villas feature private plunge pools, serene gardens, expansive living areas, baths, and indoor and outdoor rain showers.

Superior King Suites

Experience unparalleled grandeur within our Superior King Suites. Renowned for their spaciousness, private patios and indulgent rain showers, the exclusivity will ensure that your every desire is met.

Deluxe King Rooms

Immerse yourself in refined comfort with our Deluxe King rooms featuring private patios, teak vanities, peaked ceilings, and indoor rain showers; ideal for both families and friends.

Luxury Pool Villas

An exclusive urban oasis, our pool villas feature private plunge pools, serene gardens, expansive living areas, baths, and indoor and outdoor rain showers.

Superior King Suites

Experience unparalleled grandeur within our Superior King Suites. Renowned for their spaciousness, private patios and indulgent rain showers, the exclusivity will ensure that your every desire is met.